Payment Guide: The Official Tourism Website of Hanoi Premium Travel
® WELCOME TO HANOI PREMIUM TRAVEL - TRUSTWORTHY DMC & BEST TOUR OPERATOR IN VIETNAM
According to our booking conditions, you are required to pay a minimum deposit of 50% - 80 % of the total tour cost, or you may opt to pay the full amount, depending on your preference or specific requirements.
Note: Services Requiring Full Prepayment
- Full payment is mandatory for services such as flights, train tickets, visa approval letters, airport fast track service, car rentals, hotel and cruise reservations, and any other non-refundable items as required by our B2B partners. This ensures that prepaid vouchers can be issued, and services confirmed accordingly.
We strongly recommend full payment (100%) for all travel services in advance to secure availability and ensure the highest quality of service during your trip.
Final Payment
Applicable to customers who have pre-paid for the tour or will pay any additional costs.
Final payment of the balance is due 30 days before the departure date of your journey with us. If final payments are not received on time, Hanoi Premium Travel reserves the right to cancel the reservation (no refund will be made) and invoke the cancellation fee. Hanoi Premium Travel will not be responsible for lost reservations. If we receive your booking less than 30 days prior to the tour departure date, it must be paid in full at time of booking. It is your responsibility to ensure that all payment deadlines are met.
Hanoi Premium Travel might not send out any reminders. Full payment deadlines are set to protect your booking as airlines and cruise operators are within their rights to raise prices and in some instances cancel bookings. You will be responsible for and accept all risks of late payment, bank confusion, credit / debit card details or insufficient account balance and you will not be entitled to receive any refund of part of prepayment (non-refundable) due to late payment or bank confusion.
Taxes, Surcharges & Payment Methods
Taxes in Vietnam
Yes, Vietnam has taxes. When you make a payment through the company's bank account, an additional 8% VAT (Value Added Tax) will be applied.
Please contact Hanoi Premium Travel directly for the most accurate and updated information regarding taxes and invoicing.
Bank Surcharge & Credit Card Fees
Bank Surcharge
A processing charge of 3.1 to 4% will be added to the total amount due when using a Credit Card (Please add in from 3.1% - 3.30% fee for Visa, Master card or 4% for American Express to the total amount of payment each time).
Any fees imposed by the sending institution for payment methods must be covered by the Client/Agent, which may also include correspondent bank fees.
Note: The current fee is subject to change without prior notice. Based on the timing of each transaction, our B2B partner will inform you about the exact bank fee surcharge.
Payment Methods
We will always inform you of the applicable fees and options before requesting payment. Available payment options may vary depending on the timing of each transaction.
Option 1: Payment via Company Account with Online Payment (e.g., OnePay)
• An additional 8% VAT will be applied.
• A 3.1% - 3.30 % credit card transaction fee will also be added.
• This is suitable for those who prefer secure online payment gateways.
Option 2: Direct Bank Transfer to Company Account
• An additional 8% VAT is required.
• Ideal for bank-to-bank transfers to our registered business account.
Please note that Hanoi Premium Travel prices do not cover any bank fees applied by your bank and overseas banks. Please ask your bank to transfer the sum prior to deduction or any shortfall. Please choose the payment method that best suits your needs. If you have any questions or need assistance, feel free to contact us.
Currency: We accept US dollar as quoted for the tour.
* Note on currency converter:
Under the current regulations, Vietnam Dong is the only currency which can be used in the transactions in the Vietnamese territory and the prices of services and products must be quoted in Vietnam Dong.
METHODS OF PAYMENT >>>>> Diverse money receive channels
™Pay Fast, Safe, and Securely with The Global Leaders in Payment Methods.
®Hanoi Premium Travel will help you fully enjoy top-notch travel experiences in Vietnam.
1. Swift interbank receive
Website: https://www.vietcombank.com.vn
2. It’s easy to send money from the United States and receive money in Vietnam with MoneyGram.
Website: https://www.moneygram.com/mgo/us/en/m/send-money-to-vietnam/
3. Fast money receive from the USA with Uniteller
Website: https://uniteller.com
4. Fast money receive with Xoom
Website: https://www.xoom.com/vietnam/send-money
5. Fast money receive with RIA
Website: https://www.riamoneytransfer.com/en-us/
6. Fast money receive from Europe with BP Remit
Website: https://www.vietcombank.com.vn
7. Get your money moving internationally. Save up to 5x when you send with Wise.
Website: https://wise.com/gb/send-money/send-money-to-vietnam
8. Western Union International Transfer
Website: https://www.westernunion.com/vn/en/send-money.
9. Credit card payment. Making online payment easy via OnePay
Website: https://www.onepay.vn
Based on the timing of each transaction, we will offer available payment options for transactions. Please reach out to Hanoi Premium Travel for more detailed information.
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PAYMENT GUIDE:
I, BANK TRANSFER
For a large amount of payment, we recommend bank transfer for the most secured and low fee transaction. Please note that Hanoi Premium Travel prices do not cover any bank fees applied by your bank and overseas bank. Please ask your bank to transfer the sum prior to deduction or any shortfall.
® Our VietcomBank Account™:
⇒ Bank Account Name in Vietnamese:
| Beneficiary Bank: Vietcombank |
| Bank Address: 198 Tran Quang Khai, Hanoi, Vietnam |
| Bank Swift Code: BFTV VNVX |
| Beneficiary Bank Name in Vietnamese: Cong Ty TNHH Du Lich va Giai Tri Cao Cap Ha Noi |
| Beneficiary Bank Account Number (VNĐ): 0011004419956 |
| Website: www.vietcombank.com.vn |
International Premium Tour Operator License: 01-1279/2019/TCDL-GP LHQT, issued by the Ministry of Culture, Sports & Tourism and the Vietnam National Administration of Tourism * This license is a certification of Hanoi Premium Travel's bond at an approved bank to guarantee financial security in respect of customers’ advanced payments as well as the quality of travel services. * About Bank Swift Code: Due to the mission of Bank Swift Code is a proprietary code associated with each bank. There can be no confusion between banks when using Swift Code. Therefore, having a role to use to identify each bank will help the system to classify and process many transactions at the same time. Swift Code is high security: helps the bank keep information secure when using the payment system Important Notes for those who make the payment by bank transfer / wire transfer: 1. Please include your booking code and your full name on the transfer sheet when you are making wire transfer in the bank 2. After you have made the wire transfer in your bank, please make a copy of the transaction receipt or stub issued by the bank, write down your booking code on the copy and send us a scanned copy of the transaction receipt. Once we have Received your payment or Receive Reference Number from sender, we will start to secure your booking 3. It may take up to five working days for your payment to reach our account. |
II: WESTERN UNION INTERNATIONAL TRANSFER
Website: https://www.westernunion.com/vn/en/send-money.
Western Union fast money transfer service, with a history of development of more than 135 years, is present in 230 countries. Receive money in Vietnam after only 15 minutes since sending. Meet varied international transfer purposes
- Overseas education payment;
- Overseas medical treatment payment;
- Overseas travel or sightseeing/visit;
- Overseas fee and charge payment;
- Other legit transfer purposes.
III: MONEY RECEIVE FROM USA THROUGH XOOM – A PAYPAL SERVICE
Website: https://www.xoom.com/vietnam/send-money
Customer who wants to send money from USA to Vietnam can choose Xoom - a service by PayPal Inc.
This service will allow customers to send money to Vietnam via Vietcombank system easily, fast, conveniently and securely.
IV: CASH PAYMENTS:
Cash payments can be made for the final payment directly to Hanoi Premium Travel via our company tour guide or sales staff. This is the best way to avoid any service fees charged by Banks. Please contact us for details on when final payments in CASH are accepted on-site
V: MONEY RECEIVE FROM USA WITH UNITELLER AT WELLS FARGO BANK:
Website: https://uniteller.com , https://www.wellsfargo.com
Wells Fargo ExpressSend is the money transfer service from USA to Vietnam that was built on the cooperation of Wells Fargo and Uniteller - Vietcombank Partner
Wells Fargo, the biggest bank in USA, developed modern technolody on internet and telephone,... In addition, Wells Fargo launch a lots of promotions to thank loyal customers for using Wells Fargo ExpressSend.
VI: CREDIT CARD PAYMENT. MAKING ONLINE PAYMENT EASY VIA ONEPAY
Website: https://www.onepay.vn , https://www.onepay.vn/en/license-certificate/
OnePay is a leading online payments and financial transaction processing company in Vietnam. Major cards as Visa, Master Card, American Express, and JCB Card are accepted (Convenience fee: Depending on each booking, a convenience fee of 3.1-4% may apply, we will inform you of the fee details before requesting payment).
Hanoi Premium Travel securely connects with OnePay Payment Gateway to accept Online Card Payment (https://www.onepay.vn). All of your card information will be protected during the transmission by using TLS-Transport Layer Security software, which encrypts the information that you provide online. OnePay also uses many other software and solutions to ensure data security. OnePay participates in protection programs such as Verified by Visa by VISA, MasterCard SecureCode by MasterCard, J/Secure by JCB, and Safe Key by American Express.
After you have received a payment link, please check the information of the Invoice. If all the information is correct, please view our Terms and Conditions. Once you've agreed, please tick and click thence you will be redirected to OnePay Payment Gateway to pay us online with Visa, MasterCard, American Express, and JCB Card with the following steps:
Fill in your Card information:
The URL (Uniform Resource Locator) will begin with https://www.onepay.vn
To make the payment, you will fill in the following card information:
› Card Number:...................
› Expiration Date:.................
› CSC (Card Security Code – CVV, CVC):...................
› Billing address (Cardholder’s address which has been registered with the Issuer Bank)
› Click “PAY”.
› Online payment password (If you have enrolled 3D- Secure Program for your card with the Issuer Bank namely Verified by Visa for Visa card, MasterCard Secure Code for MasterCard, and J- Secure for JCB Card).
In case you input correct card information but you did not receive the transaction result from the payment gateway or from us, please do not try to make another payment. Kindly contact us to get the transaction result and confirmation of the order in such circumstance.
Once we have Received your payment or Receive Reference Number from sender, we will start to secure your booking. It may take up to two working days for your payment to reach our account (except weekends and holidays)
Important Note: When either OnePay or Hanoi Premium Travel has reason to believe that the payment you made is fraudulent, we reserve the right to hold your bookings and require another method of payment.
Note: The current content is subject to change without prior notice. Based on the timing of each transaction, we will offer available payment options for transactions. To stay updated on the latest products and payment policies. Please reach out to Hanoi Premium Travel for more detailed information.
