Payment Guide: The Official Tourism Website of Hanoi Premium Travel
® Welcome to Hanoi Premium Travel - Trustworthy DMC & Best Tour Operator in Vietnam
According to our booking conditions, we request a deposit of 30% to 50 % of the total tour cost, whichever is the greater is required at the time of booking with Hanoi Premium Travel (non-refundable). The final payment is required 30 days prior to departure of your tour. If final payments are not received on time, We (Hanoi Premium Travel) reserve the right to cancel the reservation (no refund will be made) and invoke the cancellation fee. Hanoi Premium Travel will not be responsible for lost reservations. Should the tour booked within 30 days before departure for your tour, full payment is required. It is your responsibility to ensure that all payment deadlines are met.
Hanoi Premium Travel might not send out any reminders. Full payment deadlines are set to protect your booking as airlines and cruise operators are within their rights to raise prices and in some instances cancel bookings. You will be responsible for and accept all risks of late payment, bank confusion, credit / debit card details or insufficient account balance and you will not be entitled to receive any refund of part of prepayment (non-refundable) due to late payment or bank confusion.
* Please notes:
Full payment is required for all flights, train tickets, visa approval letters, airport fast track service and hotel reservations in order to issue pre-paid vouchers for your services.
Hanoi Premium Travel reserves the right to increase the 20% minimum deposit case by case and increase as needed, especially bookings of luxury cruises and hotels...
Does Vietnam have taxes?
The answer is yes. When you make a payment through the company's bank account, an additional 10% VAT will be charged. Please reach out to Hanoi Premium Travel for more detailed information
Bank Surcharge: A processing charge of 3 to 4% will be added to the total amount due when using a Credit Card. Any charges levied by the sending institution related to other methods of payments must be paid by the Client/ Agent and may include the correspondent bank's fees as well.
Based on the timing of each transaction, we will offer available payment options for transactions. We will inform you of the fee details before requesting payment. To stay updated on the latest products and payment policies. Please reach out to Hanoi Premium Travel for more detailed information.
Currency: We accept US dollar as quoted for the tour.
* Note on currency converter:
Under the current regulations, Vietnam Dong is the only currency which can be used in the transactions in the Vietnamese territory and the prices of services and products must be quoted in Vietnam Dong.
METHODS OF PAYMENT >>>>> Diverse money receive channels
™Pay Fast, Safely, and Securely with The Global Leaders in Payment Methods.
®Hanoi Premium Travel will help you fully enjoy top-notch travel experiences in Vietnam.
1. Swift interbank receive
Website: https://www.vietcombank.com.vn
2. It’s easy to send money from the United States and receive money in Vietnam with MoneyGram.
Website: https://www.moneygram.com/mgo/us/en/m/send-money-to-vietnam/
3. Fast money receive from the USA with Uniteller
Website: https://uniteller.com
4. Fast money receive with Xoom
Website: https://www.xoom.com/vietnam/send-money
5. Fast money receive with RIA
Website: https://www.riamoneytransfer.com/en-us/
6. Fast money receive from Europe with BP Remit
Website: https://www.vietcombank.com.vn
7. Get your money moving internationally. Save up to 5x when you send with Wise.
Website: https://wise.com/gb/send-money/send-money-to-vietnam
8. Western Union International Transfer
Website: https://www.westernunion.com/vn/en/send-money.
9. Credit card payment. Making online payment easy via OnePay
Website: https://www.onepay.vn
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PAYMENT GUIDE:
I, Bank Transfer: For a large amount of payment, we recommend bank transfer for the most secured and low fee transaction. Please note that Hanoi Premium Travel prices do not cover any bank fees applied by your bank and overseas bank. Please ask your bank to transfer the sum prior to deduction or any shortfall.
® Our VietcomBank Account™:
⇒ Bank Account Name in Vietnamese:
| Beneficiary Bank: Vietcombank |
| Bank Address: 198 Tran Quang Khai, Hanoi, Vietnam |
| Bank Swift Code: BFTV VNVX |
| Beneficiary Bank Name in Vietnamese: Cong Ty TNHH Du Lich va Giai Tri Cao Cap Ha Noi |
| Beneficiary Bank Account Number (VNĐ): 0011004419956 |
| Website: www.vietcombank.com.vn |
International Premium Tour Operator License: 01-1279/2019/TCDL-GP LHQT, issued by Ministry of Culture, Sports & Tourism and Vietnam National Administration of Tourism * This license is a certification of Hanoi Premium Travel's bond at an approved bank to guarantee financial security in respect of customers’ advanced payments as well as the quality of travel services. * About Bank Swift Code: Due to the mission of Bank Swift Code is a proprietary code associated with each bank. There can be no confusion between banks when using Swift Code. Therefore, having a role to use to identify each bank will help the system to classify and process many transactions at the same time. Swift Code is high security: helps the bank keep information secure when using the payment system Important Notes for those who make the payment by bank transfer / wire transfer: 1. Please include your booking code and your full name on the transfer sheet when you are making wire transfer in the bank 2. After you have made the wire transfer in your bank, please make a copy of the transaction receipt or stub issued by the bank, write down your booking code on the copy and send us a scanned copy of the transaction receipt. Once we have Received your payment or Receive Reference Number from sender, we will start to secure your booking 3. It may take up to five working days for your payment to reach our account. |
II, Western Union International Transfer
Website: https://www.westernunion.com/vn/en/send-money.
Western Union fast money transfer service, with a history of development of more than 135 years, is present in 230 countries. Receive money in Vietnam after only 15 minutes since sending. Meet varied international transfer purposes
- Overseas education payment;
- Overseas medical treatment payment;
- Overseas travel or sightseeing/visit;
- Overseas fee and charge payment;
- Other legit transfer purposes.
III; Money Receive From USA through XOOM – A PAYPAL SERVICE
Website: https://www.xoom.com/vietnam/send-money
Customer who wants to send money from USA to Vietnam can choose Xoom - a service by PayPal Inc.
This service will allow customers to send money to Vietnam via Vietcombank system easily, fast, conveniently and securely.
IV; Cash Payments:
Cash payments can be made for the final payment directly to Hanoi Premium Travel via our company tour guide or sales staff. This is the best way to avoid any service fees charged by Banks. Please contact us for details on when final payments in CASH are accepted on site
V ; Money Receive from USA with Uniteller at Wells Fargo Bank:
Website: https://uniteller.com , https://www.wellsfargo.com
Wells Fargo ExpressSend is the money transfer service from USA to Vietnam that was built on the cooperation of Wells Fargo and Uniteller - Vietcombank Partner
Wells Fargo, the biggest bank in USA, developed modern technolody on internet and telephone,... In addition, Wells Fargo launch a lots of promotions to thank loyal customers for using Wells Fargo ExpressSend.
VI ; Credit card payment. Making online payment easy via OnePay
Website: https://www.onepay.vn , https://www.onepay.vn/en/license-certificate/
OnePay is a leading online payments and financial transaction processing company in Vietnam. Major cards as Visa, Master Card, American Express, and JCB Card are accepted (Convenience fee: Depending on each booking, a convenience fee of 3-4% may apply, we will inform you of the fee details before requesting payment).
Hanoi Premium Travel securely connects with OnePay Payment Gateway to accept Online Card Payment (https://www.onepay.vn). All of your card information will be protected during the transmission by using TLS-Transport Layer Security software, which encrypts the information that you provide online. OnePay also uses many other software and solutions to ensure data security. OnePay participates in protection programs such as Verified by Visa by VISA, MasterCard SecureCode by MasterCard, J/Secure by JCB, and Safe Key by American Express.
After you have received a payment link, please check the information of the Invoice. If all the information is correct, please view our Terms and Conditions. Once you've agreed, please tick and click thence you will be redirected to OnePay Payment Gateway to pay us online with Visa, MasterCard, American Express, and JCB Card with following steps:
Fill in your Card information:
The URL (Uniform Resource Locator) will begin with https://www.onepay.vn
To make the payment, you will fill in the following card information:
› Card Number:...................
› Expiration Date:.................
› CSC (Card Security Code – CVV, CVC):...................
› Billing address (Card holder’s address which has been registered with the Issuer Bank)
› Click “PAY”.
› Online payment password (If you have enrolled 3D- Secure Program for your card with the Issuer Bank namely Verified by Visa for Visa card, MasterCard Secure Code for MasterCard, and J- Secure for JCB Card).
In case you input correct card information but you did not receive the transaction result from the payment gateway or from us, please do not try to make another payment. Kindly contact us to get the transaction result and confirmation of the order in such circumstance.
Once we have Received your payment or Receive Reference Number from sender, we will start to secure your booking. It may take up to two working days for your payment to reach our account (except weekends and holidays)
Important Note: When either OnePay or Hanoi Premium Travel has reason to believe that the payment you made is fraudulent, we reserve the right to hold your bookings and require another method of payment.
Note: The current content is subject to change without prior notice. Based on the timing of each transaction, we will offer available payment options for transactions. To stay updated on the latest products and payment policies. Please reach out to Hanoi Premium Travel for more detailed information.
