FAQ – FREQUENTLY ASKED QUESTIONS
FAQ – FREQUENTLY ASKED QUESTIONS
Check the info below or send us a question to booking@hanoipremiumtravel.com or sales@hanoipremiumtravel.com
Why use Hanoi Premium Travel instead of booking online?
When planning your dream trip to Vietnam, choosing the right tour operator makes all the difference. Hanoi Premium Travel stands out as the best choice for a seamless, luxurious, and unforgettable experience.
1. Expertise & Local Knowledge
With years of experience in the travel industry, Hanoi Premium Travel has in-depth knowledge of Vietnam’s landscapes, culture, and hidden gems. Our team consists of local experts who curate authentic experiences beyond the typical tourist trails.
2. Tailor-Made & Private Luxury Tours
We specialize in customized itineraries tailored to your preferences, ensuring a journey that suits your pace, interests, and style. Whether you're a history buff, a nature lover, or a foodie, we craft experiences just for you.
3. Hassle-Free Planning & Seamless Execution
From the moment you book until your departure, we handle everything—luxury accommodations, private transfers, expert guides, and exclusive experiences—so you can focus on enjoying your trip.
4. Handpicked Luxury Accommodations
We partner with Vietnam’s finest hotels, resorts, and boutique stays, ensuring your comfort with world-class service and breathtaking locations.
5. Exclusive & Authentic Experiences
Our itineraries go beyond the usual tourist spots. Enjoy private cooking classes, exclusive cultural encounters, hidden gems, and off-the-beaten-path adventures that group tours simply can’t offer.
6. Dedicated Private Guides & Chauffeurs
With our hand-selected, professional guides and private chauffeurs, you'll enjoy a personal, in-depth, and stress-free exploration of Vietnam, with flexibility to adjust your schedule as you wish.
7. VIP Customer Service & 24/7 Support
Our commitment to excellence means we offer round-the-clock support, ensuring you receive immediate assistance whenever needed. We prioritize your satisfaction and comfort at every step.
8. Commitment to Safety & Sustainability
We ensure the highest health and safety standards and support sustainable tourism, working with responsible local communities to create ethical, eco-friendly travel experiences.
9. Competitive Pricing with Premium Value
Despite offering high-end, bespoke experiences, we ensure our pricing remains competitive, providing the best value for a luxurious and hassle-free journey.
10. Rave Reviews from Happy Travelers
Thousands of satisfied travelers have chosen Hanoi Premium Travel, praising our impeccable service, well-planned itineraries, and unforgettable experiences.
👉 Let Hanoi Premium Travel transform your Vietnam adventure into a journey of a lifetime. Book today and travel with confidence!
Why book a holiday early?
BOOK EARLY FOR A BETTER (AND CHEAPER) VACATION
Our experts recommend you book your trip at least 8 to 12 weeks before you leave.
Here’s why:
YOU HAVE MORE TIME TO PREPARE
Booking early gives you a chance to learn as much as you can about your destination before you arrive, which means you won’t waste valuable time trying to figure things out while you’re there. Learning some key phrases in the spoken language, studying their transit system and figuring out their currency are just some of the things you can do if you have some time to spare before you leave.
YOU CAN GET FREE STUFF
Hotels, cruise and airlines love it when guests book early, so they’ll often come up with incentives that reward anyone who plans ahead. For example, booking a resort package early can result in extra onsite and dining credits, category upgrades, free nights and other great offers.
BOOK NOW, PAY LATER
While online reservations don’t have a deposit option, you can work with a travel agent who will secure the spot you want without having to pay the full price upfront. In fact, some partners will let you book your vacation with $0 down! That gives you extra time to save up without any fear of losing out.
ALL THE OPTIONS ARE YOURS
Waiting until the last minute can mean having to pick from what’s left over rather than from what you actually had in mind. Booking early gives you much more freedom of choice and the opportunity to book the vacation you really want instead of the only one you can get.
A GREAT WAY TO SAVE MONEY
While last-minute deals can sometimes be found, they might not be for the destinations you had in mind and the longer you wait, the more you’re likely going to have to spend. Especially if you’re going to be traveling during the peak vacation periods. Booking early means getting exactly where you want to go at a lower price
What services do they typically offer?
HANOI PREMIUM TRAVEL’S MAIN OFFERINGS INCLUDE:
✓ Meetings, Incentive Trips & Team-Building Activities.
✓ Gap Year, CSR & Charity Activities in Vietnam.
✓ Luxury Holiday Packages to Vietnam, with Day Tours, and Multi-Day Tours.
✓ Custom Tours to Suit Your Style of Travel.
How to book with us?
LET BOOK YOUR DREAM HOLIDAY TO VIETNAM WITH HANOI PREMIUM TRAVEL IN JUST 3 SIMPLE STEPS:
✓ STEP 1: Send us your Inquiry
✓ STEP 2: Get a free quote from our Travel Experts. Create your perfect itinerary and book
✓ STEP 3: Go and enjoy your holiday!
You can book via our website, email, or by telephone. We will communicate with you by e-mail in relation to your booking. You must accordingly check your e-mails regularly. We may also contact you by telephone or from social networks, and for whatever reason, contact you by e-mail.
Please add WhatsApp Business (+84) 398-181-868 for the best support!
How Private Tour Works
- 100% Tailored to Your Needs
- Handpicked Accommodation with Best Location & Price
- Flexible Meal Plans
- Private Guide and Car
- Hassle-free Tour Experience
- Responsive Customer Service 24/7 care
Why Choose a Private Tour?
When choosing a private tour, customers will experience exceptional benefits that regular tours cannot offer. Below are some reasons to convince customers to choose a private tour:
Flexible Customization:
- Personalized Itinerary: Customers can freely choose and adjust the schedule to fit their preferences and needs.
- Special Destinations: Instead of following popular tourist routes, customers can explore unique and lesser-known places.
High-Quality Experience:
- Private Service: Private tours often come with more advanced and professional services, including transportation, accommodation, and meals.
- Private Tour Guide: Customers will have their own tour guide, helping them better understand the culture, history, and interesting stories of the destination.
Time-Saving:
- No Waiting: Private tours do not have to wait for others, helping customers optimize their time and experience more.
- Accurate Schedule: No need to worry about being late or unexpectedly changing schedules due to large groups.
Increased Privacy and Security:
- Information Security: Private tours ensure privacy and safety for customers, avoiding information security risks.
- Private Space: Enjoy quiet and comfortable moments without being disturbed by strangers.
Suitable for Families and Groups of Friends:
- Connecting Families and Friends: Private tours are a great opportunity for families and groups of friends to bond and share beautiful memories together.
- Dedicated Activities: Can organize separate activities and games appropriate to the age and interests of each group member.
24/7 Support Service:
- Dedicated Support: Customers can receive quick and effective support from staff throughout the trip.
Choosing a private tour not only brings comfort and convenience, but also ensures a memorable and complete trip.
How to make a safety payment to Hanoi Premium Travel
For the convenience of our clients, Hanoi Premium Travel accepts various payment methods: ----> Payment Guide
Wishing You a Happy and Safe Journey